Shipping Policy
Order Processing
- Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
- During product launches, promotions, or holidays, processing times may be slightly longer.
- You will receive a confirmation email after placing your order and a second email with tracking information once your order ships.
Shipping times are estimates and NOT guarantees.
Domestic Shipping (US)
Standard Shipping: 5-7 business days - Free on orders over $50
Expedited Shipping: 2-3 business days
Express Shipping: 1-2 business days
All domestic orders ship from our warehouse in the continental United States.
International Shipping
We ship to most countries worldwide. International shipping times vary by destination:
- Canada: 7-14 business days
- Europe: 10-21 business days
- Asia/Pacific: 14-28 business days
- Other regions: 14-35 business days
International customers are responsible for any customs duties, taxes, or fees imposed by their country.
Order Processing Time
- Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
- During product launches, promotions, or holidays, processing times may be slightly longer.
- You will receive a confirmation email after placing your order and a second email with tracking information once your order ships.
Order Tracking
Once your order ships, you'll receive a tracking number via email. You can track your package directly through the carrier's website or in your account dashboard. If you have any questions about your shipment, please contact our customer service team. Please allow up to 24 hours for tracking information to update.
Lost, Stolen, or Delayed Packages
- Probably Golfing is not responsible for packages marked as delivered but reported lost or stolen.
- If your package is delayed, please contact the shipping carrier first.
- If you believe your package is lost in transit, contact us at golf@probably-golfing.com within 7 days of the expected delivery date.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
- If an order is returned due to an incorrect or incomplete address, the customer is responsible for reshipment fees.
- Address changes cannot be guaranteed once an order has been processed.
Damaged Items
If your order arrives damaged:
- Contact us within 5 business days of delivery.
- Include your order number and clear photos of the damage.
- We will review and provide a replacement or resolution.
Shipping Restrictions
We reserve the right to:
- Refuse shipment to certain high-risk addresses.
- Cancel orders flagged for fraud or suspicious activity.
Shipping FAQs
Yes, we ship golf clubs and all equipment internationally. However, only internationally to Canada right now.
All products are packaged in sturdy boxes to prevent damage during transit. Some boxes may have the PG logo on the side.
If your order hasn't shipped yet, we can update your address. Please contact us immediately at golf@probably-golfing.com with your order number and new address.
Yes, we ship wholesale and B2B. Please reach out to us at golf@probably-golfing.com to submit a request. In the future we will have a wholesale/B2B portal set up.
Yes! If you need equipment for an upcoming tournament, select Express Shipping at checkout or contact us to arrange rush processing. We'll do our best to get your gear to you in time.